Privacy Policy

The responsible party within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is TL24 GmbH & Co. KG, Kaiserstr. 9, 51545 Waldbröl, represented by the personally liable partner Jelano GmbH, which is represented by the managing director Julien Quadt (hereinafter referred to as the "responsible party" or "we" or "us").

A. General information on data processing

1) Personal data
Personal data is individual information about personal or factual circumstances of a specific or identifiable natural person. This includes information such as name, address, telephone number and e-mail address, but also the IP address that can be assigned to a connection. Information that is not directly associated with the identity of a person - such as favorite websites or number of users of a site - is not personal data.

2) Scope of the processing of personal data
As a matter of principle, we collect and use personal data of our users only to the extent necessary to provide a functional website and our content and services. The collection and use of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases where it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by legal regulations.

3) Legal basis for the processing of personal data.
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing.

4) Data deletion and storage period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which we are subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or performance of a contract.

B. Provision of the website and creation of log files

Every time our website is accessed, data and information is collected by an automated system.
The following data is collected in this process:
    (1) Information about the browser type and version used.
    (2) The operating system of the user
    (3) The user's Internet service provider
    (4) The IP address of the user
    (5) Date and time of access
    (6) Websites from which the user's system accesses our website (referrer)
    (7) Websites that are accessed by the user's system via our website
This data is stored in the log files of our system. This data is not stored together with other personal data of the user.

Legal basis for data processing
The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO.

Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure or the security of our information technology systems.
These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.

Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

Possibility of objection and removal
The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

C. Use of cookies

Our Internet pages use "cookies" in several places. Cookies are small text files that are stored on your computer and saved by your browser. This makes it possible to store specific information related to you, the user, on your PC while you are visiting our website. Cookies help to determine the frequency of use and the number of users of a website, as well as to make the internet offer as comfortable and efficient as possible for you.
On the one hand, we use "session cookies", which are temporarily stored exclusively for the duration of your use of one of our web pages. "Session cookies" are automatically deleted after the end of your visit.
The following data is stored and transmitted in the "session cookies":
-Articles in a shopping cart
-Log-in information

On the other hand, we use "permanent cookies" to record information about visitors who repeatedly access one of our Internet pages. The purpose of using these cookies is to be able to offer you an optimal user experience as well as to recognize you again and to save you from having to log in again in case of repeated use. The content of a permanent cookie is limited to an identification number. Name, IP address etc. are not stored. Individual profiling of your usage behavior does not take place.
When calling up our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of personal data used in this context is obtained. This also includes a reference to this data protection declaration.

Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) lit. f DSGVO.
The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 (1) lit. a DSGVO if the user has given his consent in this regard.

Purpose of the data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.
We require cookies for the following applications:
-for the shopping cart

The user data collected by technically necessary cookies are not used to create user profiles.
The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer.
In these purposes also lies our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f DSGVO.

Duration of storage
Cookies are stored on the user's computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

Possibility of objection and removal
It is also possible to use our website without cookies. You can deactivate the storage of cookies in your browser, limit it to certain websites or set your browser to notify you as soon as a cookie is sent. Please note, however, that in this case you must expect a restricted display of the page and a restricted user guidance.

D. Registration as a customer

An order can be placed as a guest without registration or with the creation of a customer account. In the case of ordering as a guest, we only need the data necessary for the processing of the contract and the shipment of the ordered goods, such as name, first name, address and e-mail address.
In the case of registration as a customer, the data entered by you in the respective input mask during registration will be transmitted to us. The registration requires the entry of the name, first name, address, e-mail address and a password.
At the time of registration, the IP address of the user and the date and time of registration are also stored.
As part of the registration process, the user's consent to the processing of this data is obtained.

Legal basis for data processing
The legal basis for the processing of the data is Art. 6 (1) lit. a DSGVO if the user has given his consent. If the registration serves the fulfillment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 (1) lit. b DSGVO.

Purpose of the data processing
An entry of the user's contractual data is necessary for the fulfillment of a contract with the user or for the implementation of pre-contractual measures. In the case of registration, the stored data is displayed when the user logs in again and does not have to be entered again. Furthermore, the data entered during registration will be used as your contact data when concluding a contract.

Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case for data collected during the registration process for the fulfillment of a contract or for the implementation of pre-contractual measures when this data is no longer required for the implementation of the contract. Even after the conclusion of the contract, there may be a need to store personal data of the contractual partner in order to fulfill contractual or legal obligations.

Possibility of objection and removal
As a user, you have the option to cancel your registration at any time. You can have the data stored about you changed at any time. You can edit your data after logging in as a registered user and remove or change all data entered.

E. Contact via e-mail or contact form

Our website includes a contact form that can be used to contact us electronically. Alternatively, it is possible to contact us via the e-mail address provided.
If you contact us via the contact form, your name and e-mail address will be transmitted to us in any case. In addition, the IP address of the user and the date and time are stored.
For the processing of the data, your consent is obtained during the sending process and reference is made to this privacy policy.
If you contact us by e-mail, your e-mail address and your message will be transmitted to us and stored by us.

Legal basis for data processing
The legal basis for the processing of data is Art. 6 (1) lit. a DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) lit. f DSGVO. If an e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

Purpose of the data processing
The processing of personal data from the input mask of the contact form serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage
The data will be deleted after the expiry of the retention obligations under commercial and tax law.

Possibility of objection and removal
The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. The revocation can be made by sending an e-mail or by contacting us by telephone or mail.
All personal data stored in the course of contacting us will be deleted in this case.

F. Subscription to the newsletter

If a user subscribes to the newsletter offered by us, it is necessary to enter the e-mail address in the respective input mask. When subscribing to and unsubscribing from the newsletter, the user's IP address and the date and time of registration are stored.
For the processing of data, your consent is obtained during the registration process and reference is made to this privacy policy.
There is no transfer of data to third parties in connection with the data processing for sending newsletters. The data is used exclusively for sending the newsletter.
The subscription to the newsletter can be cancelled by the data subject at any time. Likewise, consent to the storage of personal data can be revoked at any time. For this purpose, a corresponding link can be found in each newsletter.

Legal basis for data processing
The legal basis for the processing of data after registration to the newsletter by the user is, if the user has given his consent, Art. 6 (1) lit. a DSGVO.
Purpose of data processing
The collection of the user's e-mail address serves to deliver the newsletter.
The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.

Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case when you have unsubscribed from the newsletter. The other personal data collected during the registration process is usually deleted after a period of six weeks.

Possibility of objection and removal
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, a corresponding link can be found in each newsletter.
This also enables revocation of consent to the storage of personal data collected during the registration process.

G. Use of Google Analytics

Finally, our website uses functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
However, due to the activation of IP anonymization on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

Legal basis for data processing
The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO. The legitimate interest is to obtain information about the origin and preferences of our visitors via Google Analytics and thereby to further improve our service.

Purpose of data processing
On our behalf, Google will use the information collected to evaluate the use of our website, to compile reports on website activity and to provide us with other services related to website and internet usage.

Duration of storage
Personal data is deleted immediately after collection due to the activation of the anonymization tool.

Possibility of objection and removal
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

H. Other disclosure of data to third parties

(1) As part of the execution of the order placed, it is necessary that we transmit your name and address consisting of street and place of residence to our payment service provider and to the parcel service provider. The transmission is necessary to complete your payment and deliver your order. The transmission of data is limited to the minimum necessary. The legal basis for this is Art. 6 para. 1 lit. b DSGVO.
If you have requested notification of the delivery date by the parcel service provider, your e-mail address will also be transmitted to the parcel service provider. The e-mail address will be used by the parcel service provider solely to notify the delivery date. The legal basis for this is Art. 6 para. 1 lit. a DSGVO.
After delivery of the goods, the data will be deleted from the parcel service provider.
By placing the order, you consent to the transfer of the data described above to our parcel service providers for the purpose of payment processing and delivery of the goods With regard to your rights, the provisions set out in this and the following sections shall apply accordingly.

(2) If you use the payment method "paypal", we will pass on your first and last name, your e-mail address, your address and the payment information of your purchase, consisting of the number of items, the item number, the invoice amount and other invoice information to Paypal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment processing.

(3) When using the payment method "Sofortüberweisung", we pass on your name, e-mail address, address and information about your purchase (goods, purchase price and other payment information) to Klarna Bank AB (publ) Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Klarna is the owner of Sofort GmbH and carries out the payment of the goods purchased by you directly with your bank via online banking on our behalf.

(4) If you use the payment method "Giropay", we will pass on your name, e-mail address, address and information about your purchase (goods, purchase price and other payment information) to Giropay GmbH, An der Welle 4, 60322 Frankfurt am Main (hereinafter "Giropay"). Giropay carries out on our behalf the payment of the goods purchased by you directly with your bank via online banking.

I. Rights of the data subject

If personal data of yours is processed, you are a data subject within the meaning of the DS-GVO and you are entitled to the following rights against us ("the responsible party"):

1) Right to information
You may request confirmation as to whether personal data concerning you is being processed by us.
If such processing exists, you may request information from us about the following:
a. the purposes for which the personal data are processed;
b. the categories of personal data which are processed;
c. the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
d. the planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, criteria for determining the storage period;
e. the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by us or a right to object to such processing;
f. the existence of a right of appeal to a supervisory authority;
g. any available information about the origin of the data, if the personal data is not collected from the data subject;
h. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Article 46 DS-GVO in connection with the transfer.

2) Right to rectification
You have a right to rectification and/or completion if the processed personal data concerning you are inaccurate or incomplete. The rectification shall be carried out by us without undue delay.

3) Right to deletion
3.1) You may request that we delete the personal data concerning you without undue delay, and we shall be obliged to delete such data without undue delay, provided that one of the following reasons applies:
a.    The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
b.    You revoke your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a DS-GVO and there is no other legal basis for the processing.
c.    You object to the processing pursuant to Art. 21 (1) DS-GVO and there are no overriding legitimate grounds for the processing, or the You object to the processing pursuant to Art. 21 (2) DS-GVO.
d.    The personal data concerning you has been processed unlawfully.
e.    The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union law or the law of the Federal Republic of Germany.
f.    The personal data concerning you has been collected in relation to information society services offered in accordance with Article 8 (1) DS-GVO.
3.2) If we have made the personal data concerning you public and we are obliged to erase it pursuant to Art. 17 (1) DS-GVO, we shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers processing the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

3.3) The right to erasure does not exist insofar as the processing is necessary
a. to exercise the right to freedom of expression and information;
b. for compliance with a legal obligation which requires processing under Union or Federal Republic of Germany law, or for the performance of a task carried out in the public interest;
c. for reasons of public interest in the area of public health pursuant to Art. 9 (2) (h) and (i) and Art. 9 (3) DS-GVO;
d. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89 (1) DS-GVO, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
e. for the assertion, exercise or defense of legal claims.

4) Right to restriction of processing.
Under the following conditions, you may request the restriction of the processing of personal data concerning you:
a. if you dispute the accuracy of the personal data concerning you for a period of time that allows us to verify the accuracy of the personal data;
b. the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
c. we no longer need the personal data for the purposes of processing, but you need it for the assertion, exercise or defense of legal claims; or
d. if you have objected to the processing pursuant to Article 21 (1) DS-GVO and it is not yet clear whether our legitimate grounds override your grounds.
If the processing of personal data concerning you has been restricted, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

5) Right to information
If you have exercised the right to rectification, erasure or restriction of processing, we are obliged to inform all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.
You also have the right to be informed about these recipients.

6) Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from us, provided that
a. the processing is based on consent pursuant to Art. 6 (1) a DS-GVO or Art. 9 (2) a DS-GVO or on a contract pursuant to Art. 6 (1) b DS-GVO and
b. the processing is carried out with the help of automated procedures.
In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest.

7) Right of objection
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) of the DS-GVO.
After an objection, we will no longer process the personal data concerning you, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

8) Right to revoke your declaration of consent under data protection law.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9) Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.